Runner Probs
Shipping & Returns
Made-to-Order
Every Runner Probs product is made especially for you as soon as you place an order. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Shipping
Most orders ship within 2–3 business days. Domestic orders are typically delivered within 5–7 business days, depending on your location.
- Free standard shipping on domestic orders over $100.
- Flat-rate shipping is calculated at checkout for orders under $100.
- International shipping is available to select countries. Rates and duties are calculated at checkout.
You will receive a tracking email once your order ships. Please allow 24–48 hours for tracking information to update.
Returns & Exchanges
We want you to love your Runner Probs gear. If something is not quite right, you can return or exchange unworn, unwashed items with original tags within 30 days of delivery.
- Items must be unworn, unwashed, and in original condition with tags attached.
- Final-sale items and accessories are not eligible for return or exchange.
- Return shipping is the responsibility of the customer unless the item arrived damaged or incorrect.
To start a return or exchange, please contact us at orders@victorysportswear.com with your order number and the items you would like to return.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, reach out within 14 days of delivery and we will make it right. We will replace the item or issue a refund once we confirm the issue.
Questions? Contact our support team and we will get back to you as soon as possible.
